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SHIPPING, DELIVERY AND COLLECTION

NOTICE

Dear customers: we would like to draw your attention that we have temporarily paused the products’ refund and exchange as a part of our preventive measures to control the spread of COVID-19

 

 

 

To ensure smooth delivery you must provide us a clear delivery address. The delivery address must contain building, villa or flat number, street name, town, city, landmark note, postal code, and must contain valid telephone number and full contact name(s) according to the form provided.

Before placing an order, you are kindly requested to check the product description carefully and you must agree to be bound by the conditions of sales included in “My shopping cart” and “Product information, stock and pricing” terms.

ordrs for Saudi Arabia with value SAR 300 and above has FREE SHIPPING but orders below SAR 300 will add SAR 25.00 as shippoing fee.  

All orders with payment methos COD (Cash on Delivery) will add collection fee SAR 15.00  for Saudi Arabia, AED 5.00 for UAE, KWD 0.50 for Kuwait, OMR 0.50 for Oman and QAR 10.00 for Qatar. 

Your orders are shipped through “Home Delivery” by our courier partner every day except Fridays & delivered within a maximum of 5 working days for Saudi Arabia & GCC. international orders subject to shipping and custom clearance. 

Return is allowed within 07 days from day of order receioved and the return products should be sealed not opened or used. 

Delivery is normally door-to-door, but there may be some instances where it is not possible due to courier company limitation or local laws. We, and our courier partner, reserve the right not to handover product(s) to a person under the age of 18 years old at the time of the delivery. Customer, after receiving his delivered order, should sign its related proof of delivery.